I have personally used No-Fail Hiring and have found over and over again that if you do the exact steps given in the book, you cannot go wrong. You will actually be able to hire the exact right person for the job and do it in such a manner that you can avoid a multitude of problems later on. The other important point is that you can train your staff to use it. It is fully systematized. When you use it a couple of time, you become a believer. Especially when your new personnel are truly productive and are quickly made into confident, competent team members.